Field Service Engineer II
Job details
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
We are seeking a Field Service Engineer to perform installations, preventative maintenance and remedial repair maintenance on complex electronic / electro-mechanical semiconductor capital equipment at ASM’s customer in Richardson, TX. The qualified individual will create and maintain a high level of customer delight through advanced customer service skills, implementing fast, quality responses to internal and external customers while maintaining a safety first mentality. Travel of up to 75% for both domestic and international locations may be required.
Requirements:
- Minimum of an Associate Degree from an accredited school in electronics/electro-mechanical discipline or equivalent military technical training
- 2-5 years of field service/customer support experience and/or 5+ years manufacturing experience in final assembly or test of semiconductor capital equipment.
- Vertical furnace experience is preferred.
- Knowledge in any or all of the following areas is a plus: wafer fab, closed-loop gas, and vacuum control, RG induced plasma, electro-pneumatic controls, microprocessor-based controllers, robotics, basic concepts of software, toxic and/or flammable gasses, and acids.
- Basic troubleshooting techniques in repairing complex microprocessor-controlled electromechanical systems.
- Safety mentality
- Ability to work with hand tools
- Working knowledge of Oscilloscope’s and DVM’s
- Ability to travel up to 90% domestically
- Strong positive attitude with good customer service skills
- Clear and concise (English) verbal and written communications
- Knowledge of structured problem-solving techniques
- Working software knowledge of MS office
- Ability to work in a team environment
- Ability to work alone and/or with limited supervision
- Be able to interpret electronic / electro-mechanical schematics and drawings
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.